The purchase of tickets for and entry to the Cosmic Con event is subject to the following terms and conditions. By purchasing a ticket and/or attending the event you agree to all of the below.
The Golden Rule
You must never, under any circumstance ask/demand our Astronauts or Guest Speakers for any of the following;
- Their or their Agents Contact Details.
- Their Fee and/or Terms & Conditions of Attendance.
- For an Autograph outside of the Paid Autograph service we offer.
- For a Photograph with yourself and/or others outside of the Paid Photoshoot service we offer.
There will be a staff member with our Astronauts and Guest Speakers at all times to ensure the Golden Rules are adhered to. Should you or any of your party fail to adhere to this rule then you and your party will be immediately escorted out of the event and banned from ALL future events. No refunds will be given in this instance.
Terms & Conditions
Cosmic Con may reserve the right to refuse entry to the event if no valid ticket is shown. If your ticket has been lost/stolen then please make us aware of it in advance so that we can cancel the lost/stolen ticket and make arrangements for a replacement. When applying for a replacement ticket we will require your full name, address and date of purchase before we can arrange for a replacement. If your ticket is lost on the day of the event we may also require ID showing your name and address, if this is not supplied we may refuse entry.
The ticket remains the property of Cosmic Con. The purchaser of the ticket represents and warrants that the ticket is purchased for personal use only, and that it is not purchased as part of any form of business or commercial activity (unless expressly authorised by Cosmic Con) and in particular the ticket may not be resold or offered for resale by anyone, whether at a premium or otherwise, and may not be used for advertising, promotion (including contests and sweepstakes) or for any other trade purposes. Resale or attempted resale of a ticket will render the ticket void and the holder of any resold or transferred ticket may be ejected from or refused entry to the event.
You will abide by the rules and regulations of the venue which are available at the venue and may be changed at the venue’s discretion and any other rules or regulations which may be included in the ticket.
You will comply with all reasonable safety and other announcements and/or directions whilst attending the event and/or participating in any track event.
In the event of cancellation or rescheduling, Cosmic Con shall not be liable for any losses you suffer as a result of the cancellation or rescheduling, including but not limited to, ticket price, accommodation costs or travel expenses.
The ticket price for the event does not include anything other than that which is stated on the ticket/website.
Cosmic Con has the right to alter or vary the program and/or astronauts and guest speakers for the event or to reschedule or cancel all or part of the event. If part of the event has been cancelled then you will receive a refund equal to what you paid for this part of the event only, unless a suitable replacement is offered and accepted.
Cosmic Con has the right to refuse entry to the event to any person without reason or to require them to cease participating in any activity. If you are found to be behaving in a manner deemed unsociable or potentially dangerous, in breach of these terms & conditions, the rules and regulations of the venue or any instructions or directions given to you by any official at the event, you will be ejected from the event without refund and, if appropriate, may be reported to the police.
Cosmic Con staff have the right to search all persons and personal property and refuse admission to, or eject from, the site any person who refuses to be searched by a security official. If we suspect theft or any such foul play, we may report it to the police.
You give your express consent to the use of your actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any photograph, film, video and/or audio recording of the event and/or any element thereof in any/all media throughout the world.
Neither the venue nor Cosmic Con has any responsibility for lost or stolen property.
With the exception of guide dogs or any animal required under a disability, you are not permitted to bring any animals to the event.
You will not trade or solicit trade at the event without the prior consent of Cosmic Con.
Unauthorised flyering or bannering, use of photographic and/or any other type of recording equipment at the event is prohibited. Tapes, or films or other recordings may be destroyed.
The following articles are not permitted within the venue – illegal substances, weapons, dangerous or hazardous items, political or offensive materials and such other items as Cosmic Con or the venue may deem to be prohibited from time to time. Any person found in possession of such items may be refused entry into, or ejected from the venue.
You are over 18 years old or, if you are under 18 years old, you will be accompanied by a parent or guardian who is over 18. Both you and your parent/guardian must pay the full entrance price unless the child/children in question are under the age of 13, in which case attendance for the child/children is free. Proof of age may be requested upon entry.
Admission to the venue and the event is at your own risk. Neither the venue nor Cosmic Con will be held liable for any loss, cost, expense, injury or damage sustained at the venue and/or the event.
In the event of any accident you hereby agree to hold harmless and keep indemnified Cosmic Con, its group companies and its staff, officials, representatives, agents, sub-contractors and members, each and every one of them from and against all actions, costs, expenses, claims and demands in respect of injury, fatal or otherwise, loss or damage, to person or property of yourself or any guests accompanying you, however caused or arising out of in connection with your participation in the event.
These terms and conditions shall be governed by English law and you submit to the exclusive jurisdiction of the English courts.
These terms and conditions may be enforced by the venue and Cosmic Con Limited’s affiliates, successors and assigns but may not otherwise be relied or enforced under the Contracts (Rights of Third Parties) Act 1999 by any party that is not a party to these terms and conditions.
If any provision of these terms and conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provisions and remainder of the agreement valid or enforceable.
Cosmic Con reserves the right to alter or amend these terms and conditions without prior notification and you will abide by such amended terms and conditions. It is your responsibility to check the website for the latest terms and conditions.
Tickets & Extras purchased in attempt to win a competition (be that Twitter, Facebook or otherwise) will not be eligible for cancellation or a refund. You can however upgrade your ticket should you choose to.
We reserve the right to withold prizes from anyone we suspect of competition abuses. Should this person or persons be found to be cheating the competition system no refund or prize will be given and they will be banned from this and all future events. As a sidenote to this, we would remind everyone that Cosmic Con helps support space based charities and the prizes for competitions are given to us as donations to that end – if you cheat us, you cheat the charities we support.
You can cancel your ticket(s) for a full refund within 30 days of the initial purchase, unless you have made your purchase within 30 days of the event, in which case the ticket(s) is non-refundable. If you would like to request a refund and you meet the stated conditions, you must do so in writing to firstname.lastname@example.org and please also state your reason for cancellation.
If you purchase a one day pass and can no longer attend on that day, it may be possible to swap the ticket for an alternate day. If you cannot attend the event at all then the above refund policy applies.
If an Astronaut does not attend for any reason, you may switch your lecture/photoshoot/autograph ticket to another ticket of the same price (so long as there is availablity for the chosen ticket). You may also be able to upgrade your ticket in this instance (so long as there is availability for the chosen ticket) by paying the difference. No refunds will be given if an alternative is not chosen.
If any of the above rules, terms & conditions are broken then a refund will not be given.